Women's Health - Crusader Community Health
Obstetrics & Gynecology • Belvidere, IL
Ratings by platform
- Online review and community aggregator sites: 2.7/5 (44-59 reviews across platforms)
What patients say
Patients praise
- Appreciation for specific healthcare providers and their bedside manner
- Satisfaction with ease of appointment scheduling and communication through patient portals (e.g., Healo app)
- Good experiences with dental care staff
- Convenience of integrated urgent care services
Common complaints
- Difficulty reaching the clinic by phone
- Reports of poor customer service from specific staff members (e.g., therapists, midwives)
- Experiences of feeling unwelcome or treated poorly during interactions
- Complaints regarding billing practices and unexpected charges
- Negative experiences with crisis intervention or perceived over-treatment
In patients' words
"I love Amanda Yates as my provider... She's attentive has good bedside manner, she listens to me and helps me to get referrals to get the care I need. I message her when I need to on the healo app."
— Online patient review"What a horrible experience. The therapist, specifically Ashley, was awful. She put me through an extremely traumatic ordeal... On top of all this, they’re terrible at answering the phone."
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