Mercyhealth Belvidere
Emergency Medicine • Belvidere, IL
Ratings by platform
- Yelp/MapQuest: 1.0/5.0 (1 review)
- WebMD (for Nurse Practitioner Michelle Bennett): 5.0/5.0 (10 reviews)
What patients say
Patients praise
- attentive and thorough care from providers
- friendly and relatable staff
- providers who listen to patient concerns
- recommendability of specific providers
Common complaints
- long wait times for appointments
- poor customer service over the phone
- call handling issues (being hung up on)
In patients' words
"I called to make an appointment and was on hold for 20 minutes! Then, they said hello and hung up! This is very poor service and I wont be calling back."
— Yelp via MapQuest"My doctor takes the time to listen to me and my concerns"
— WebMD review for Michelle Bennett, FNP-BC"Michelle Bennett (NP) is great and explained thoroughly while examining me."
— WebMD review for Michelle Bennett, FNP-BCMore clinics in Belvidere
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