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Urology Program | Overlake Medical Center & Clinics

UrologyBellevue, WA

★★★★☆4.0/5150 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Dr. Martin Wall): 4.3/5 (64 ratings)
  • Vitals (Dr. Martin Wall): 3.7/5 (68 ratings)
  • Healthgrades (Dr. Jian Ma): 3.4/5 (5 ratings)
  • WebMD (Dr. Thomas Takayama): 4.5/5 (13 ratings)
  • Overlake Medical Center & Clinics (Dr. Khanh Pham): 4.0/5

What patients say

Patients praise

  • thorough explanations of conditions and treatment options
  • professional and empathetic demeanor
  • high clinical expertise and experience level
  • helpful and courteous staff
  • effective surgical outcomes

Common complaints

  • long wait times for appointments
  • occasional complaints regarding surgical complications or post-operative care coordination
  • some reports of rushed appointments

In patients' words

"Patients consistently praise Dr. Martin J Wall for his thoroughness, expertise, and ability to clearly explain medical conditions and treatment options, which helps alleviate their concerns and anxiety. Many appreciate his empathetic and respectful demeanor..."

Vitals.com

"Dr. Ma saved my life and I feel great! and it WAS worth it! Dr. Ma is my hero."

Healthgrades (Patient Review)

"Infection ensued after removal of the bladder/prostate/lymph nodes. Second surgery needed to clean up the infection... the doctor did not stop by to see the patient, nor did he give any written directions to the post-oerative department for home care and treatment."

Healthgrades (Patient Review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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