Overlake Clinics - Internal Medicine Associates | Bellevue, ...
Internal Medicine • Bellevue, WA
Ratings by platform
- Yelp: 3.0 to 3.3 out of 5 stars (31 to 49 reviews)
- Healthgrades: 3.5 out of 5 stars (for individual provider) (Based on individual provider feedback)
What patients say
Patients praise
- Physicians described as knowledgeable, caring, and good listeners
- Convenient on-site lab services and proximity to the hospital
- Appreciation for long-term physician relationships
- Professional and friendly staff members reported by some patients
Common complaints
- Difficulties with administrative tasks and front-desk communication
- Long wait times for appointments and new patient intake
- Frustration regarding insurance verification and billing processes
- Reports of perceived lack of communication and negligence in specific procedures
- Concerns about limited time during doctor visits and additional charges for discussions
In patients' words
"I’m leaving a 2 star rating because the front desk is a nightmare to deal with. Making the first appointment with Dr. Lee took at least 3 phone calls because the front desk kept telling me they do not accept my insurance..."
— Unilocal review"Excellent experience with Dr. Geltzer. He is knowledgeable listens well and cares about me as an individual. I highly recommend him."
— Healthgrades review for Dr. Allen Geltzer"My husband was recently referred by his PCP for a colonoscopy and the level of negligence and lack of communication was astounding."
— Yelp review for OIMA GastroenterologyMore clinics in Bellevue
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