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Digestive Health | Gastroenterology - Overlake Medical Center

GastroenterologyBellevue, WA

★★★★★4.5/567 reviews across 6 platforms

Ratings by platform

  • Healthgrades (Dr. James Wang): 3.4/5 (5)
  • Vitals (Dr. Roanne Selinger): 4.1/5 (18)
  • WebMD (Dr. Edwin Lai): 5.0/5 (31)
  • Vitals (Dr. Otto Lin): 4.7/5 (10)
  • Yelp (Overlake Internal Medicine Associates Gastroenterology): 2.5/5 (3)
  • BestProsInTown (Overlake Clinics Colon and Rectal): Not specified (32)
  • Vitals (Dr. Shie-Pon Tzung): 3.6/5

What patients say

Patients praise

  • High levels of satisfaction with the clinical expertise, professionalism, and thoroughness of specific gastroenterologists
  • Patients frequently report feeling safe, comfortable, and well-cared for during procedures like colonoscopies and endoscopies
  • Appreciation for doctors who provide clear, compassionate communication and take the time to answer questions thoroughly

Common complaints

  • Administrative issues, including difficulties with scheduling, long wait times, and poor communication with office staff
  • Concerns regarding medical billing, specifically incorrect coding and unexpected charges
  • Reports of some physicians appearing rushed, dismissive, or failing to adequately explain procedures or diagnoses
  • Occasional reports of negligence or lack of follow-up communication after procedures

In patients' words

"Dr. Wang is a great listener. Patient and detail oriented. Knew my health history well. Highly recommend this doctor."

Healthgrades

"My experience in working with this office and doctor on billing: F GRADE. Wrong Codes Billed and Invoiced to Medical Insurance."

Vitals

"Overall, there was little to no communication, no genuine patient care, and no opportunity for me and my family to feel informed or supported throughout the process..."

Healthgrades

"I really appreciated the sincerity and professionalism of Shie-Pon Tzung, MD, PhD. His delivery of his findings was clear and compassionate. I felt very confident under his care..."

Vitals

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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