Belleville, IL
Psychiatry • Belleville, IL
Ratings by platform
- Birdeye (Illini Family Medicine): 4.9/5 stars (593 reviews)
- Birdeye (BJC Medical Group Family Medicine): 4.5/5 stars (6 reviews)
- Vivian Health (Memorial Hospital Belleville): 4.0/5 stars (16 reviews)
- Vivian Health (HSHS St. Elizabeth's Hospital): 3.5/5 stars (24 reviews)
- Illinois Hospital Report Card (Memorial Hospital): 72% recommend (Standardized survey data)
- Illinois Hospital Report Card/Healthgrades (HSHS St. Elizabeth's): 78-79% recommend (Standardized survey data)
What patients say
Patients praise
- High level of patient recommendation (70-80% ranges for local hospitals)
- Appreciation for individual doctors and nursing staff (care, passion, thoroughness)
- Effective, empathetic care reported in some clinical interactions
Common complaints
- Long wait times in emergency departments and clinics
- Negative experiences with administrative and front-desk staff (rudeness, dismissiveness)
- Communication challenges between staff and patients
- General dissatisfaction with follow-up or resolution of ongoing medical issues
In patients' words
"I’ve never met a more ridiculous bunch of Doctors than I have with Illini Family Medicine... Asking your Dr to prescribe you something to help with the pain shouldn’t be an issue."
— Birdeye (Patient review)"I felt worse after sitting in waiting room for 5 hours than I did when I arrived ! Nobody in waiting room ! No beds to rest in and no doc saw me in 5 hours!"
— Yelp (Memorial Hospital)"Dr. Farah Sharieh is very thoughtful and passionate about her patients. She was very thorough in explaining what steps were going to be taken..."
— Birdeye (Patient review)More clinics in Belleville
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