Therapy Services at Memorial Hospital in Belleville | BJC
Occupational Therapy • Belleville, IL
Ratings by platform
- Vivian Health: 4.0 out of 5 stars (16 reviews)
- Illinois Hospital Report Card: 72% of patients would definitely recommend the hospital (Based on standardized HCAHPS surveys)
- Healthgrades: 73% of patients would definitely recommend the hospital (Based on CMS HCAHPS data)
What patients say
Patients praise
- Staff reported as personable and helpful in specific rehabilitation cases
- Generally positive ratings on standardized patient surveys (HCAHPS) regarding discharge information and care understanding
- Above-average national benchmarks for patient recommendations
Common complaints
- Issues with communication and staff responsiveness
- Long wait times in emergency/waiting areas
- Specific allegations of medical negligence in legal filings
- Mixed experiences with rehabilitation services
- Complaints regarding travel-friendliness for staff
In patients' words
"The staff is amazing, personable & each of them all strive to help me strengthen every muscle... They pushed me hard, but in a good way."
— Rehabilitation patient review"Horrible experience... staff does not communicate effectively. PCT’s allowed to do bare minimum."
— Hospital staff/traveler review"I felt worse after sitting in waiting room for 5 hours than I did when I arrived ! Nobody in waiting room ! No beds to rest in and no doc saw me in 5 hours!"
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