Memorial Hospital in Belleville - WashU Medicine Physicians
Infectious Disease • Belleville, IL
Ratings by platform
- US News & World Report: 4 out of 5 (Patient Experience Score)
- Illinois Hospital Report Card: 72% (Willing to recommend)
- Healthgrades: 73% (Patient Experience Rating)
What patients say
Patients praise
- High percentage of patients willing to recommend the hospital
- Positive feedback for specific individual WashU Medicine physicians and their staff
- High-performing ratings in specific adult procedures and conditions (e.g., cardiology, diabetes)
- Physicians noted for being personable, knowledgeable, and good listeners
Common complaints
- Long wait times in emergency department
- Reports of poor communication and perceived staff indifference
- Concerns regarding hospital cleanliness and care quality during inpatient stays
- Specific allegations of medical malpractice or negligence in legal filings
- Difficulty reaching some physician offices by phone
In patients' words
"Absolutely horrific experience here in the ER. The nurse was completely clueless and made some mistakes. The doctor had a terrible attitude... We could have left but instead were made to sit in the room for two hours."
— Unilocal review"Dr. Koch is very knowledgeable, kind, and caring. He spent lots of time answering all my questions, and explaining a plan going forward with my healthcare."
— Ratings.MD profile for Dr. Matthew J. Koch"Dr. Jamous is an amazing listener, which in the past I've found rare in caregivers. I walked out of his office feeling respected and heard; a great experience!"
— Ratings.MD profile for Dr. Abdulsalam JamousMore clinics in Belleville
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