Belleville - SIHF Healthcare
Family Medicine • Belleville, IL
Ratings by platform
- BestProsInTown: 8.9/10 (rated as Excellent) (33 reviews (on one platform))
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable medical providers who listen to patient concerns
- Friendly, professional, and helpful support staff and nurses
- Clean, professional, and welcoming facility environments
- Effective, family-oriented care, particularly in pediatrics and specialized therapy services
Common complaints
- Difficulty reaching the office via phone, including lack of prompt answers and unreturned calls
- Administrative issues such as appointment cancellations and long wait times for rescheduling
- Frustrations regarding communication about diagnoses and lack of detailed explanations through patient portals
In patients' words
"Rebecca is an absolutely amazing therapist for children... She also gives the children exercises to do at home... She also gives us parents tips and advise on how to cope with what the child is experiencing."
— Patient review, LocalityBiz"I've been a patient of this place for a long time... when it comes to our situation, who knows how many times we call up there only to get no answer and have to leave a message only to never get a call back when you need something from them."
— Patient review, LocalityBiz (West Belleville location)More clinics in Belleville
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