Dialysis Services - Fresenius Kidney Care - Illinois serving Millstadt, IL
Dialysis Access Center • Belleville, IL
Ratings by platform
- Medicare (via OpenNPI): 3 out of 5 stars (historical rating for 2016-2019) (N/A)
What patients say
Patients praise
- Some staff members described as helpful and dedicated to patient education
- Facility noted as being kept clean by some visitors
Common complaints
- Perceived lack of compassion and professionalism among some staff
- Concerns regarding infection control protocols (e.g., hand washing)
- Staff appearing overworked or tired
- Communication issues and disrespectful interactions reported by some patients
- Reports of medication mismanagement or lack of notice for appointment changes
In patients' words
"The place is clean, however I found it to be the worst. The staff is not compassionate, very disrespectful , worst, nobody washed their hands."
— PissedConsumer review for Fresenius Kidney Care"Staff are extremely helpful and to helping and educating their patients and family."
— ScoreDoc review for Fresenius Kidney CareMore clinics in Belleville
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