Belle Glade Dialysis Center LLC - Providence Directory
Dialysis • Belle Glade, FL
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 2.0 out of 5 (CMS overall star rating)
- Medicare-based patient survey data: 39% of patients gave staff a 9 or 10 rating (vs 62% national avg); 44% of patients gave the facility a 9 or 10 rating (vs 68% national avg)
What patients say
Patients praise
- some patients report feeling calmed and at ease by staff
- some patients have noted clean and welcoming environments in promotional materials
Common complaints
- lower-than-average patient satisfaction ratings regarding staff communication and comfort
- lower-than-average rating for facility performance compared to national benchmarks
- concerns about clarity and adequacy of information provided to patients regarding their care
In patients' words
"On my first day starting dialysis I was terrified. Immediately I was calmed and felt at ease."
— Patient testimonial via Facebook page"Patients who reported that dialysis center staff always communicated well, kept patients comfortable and pain-free as possible: 57% (National Avg: 62%)"
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