Southcoast Health Urgent Care
Urgent Care • Bedford, MA
What patients say
Patients praise
- efficient, quick service in some instances
- friendly and compassionate staff/providers in specific encounters
- thorough diagnosis and treatment by some medical personnel
- convenient access for non-emergency care
Common complaints
- long wait times
- perceived lack of concern or dismissiveness by providers
- issues with billing and insurance charges
- staff conduct, specifically reports of rudeness or poor communication
- feeling like a number or rushed through the visit
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