Urgent Care - Southcoast Health
Urgent Care • Bedford, MA
Ratings by platform
- Solv Health (Fairhaven location): 1.8 out of 5 (11)
- Solv Health (Seekonk location): 1.0 out of 5 (3)
- Boston Consumers' Checkbook (Dartmouth location): Varies based on category; see source for detail (26)
What patients say
Patients praise
- efficient, quick service in some instances
- friendly and compassionate staff/providers in specific encounters
- thorough diagnosis and treatment by some medical personnel
- convenient access for non-emergency care
Common complaints
- long wait times
- perceived lack of concern or dismissiveness by providers
- issues with billing and insurance charges
- staff conduct, specifically reports of rudeness or poor communication
- feeling like a number or rushed through the visit
In patients' words
"The absolute worst urgent care in existence this is the worst place you could ever go to... The staff is disrespectful, uneducated, rude & just overall pathetic."
— Patient review on Solv Health (Fairhaven)"I had barely, and I mean barely, sat on the chair when someone was in my room taking my vitals as asking me questions. They listened... Every single person there... was in fantastic spirits, seemingly happy to help me."
— Fall River Reporter (Fall River location)"Billed for 45 minutes when seen less than 10. No test results. Waited 2 hours. Doc left in less than 5 minutes poor communication."
— Patient review on Solv Health (Seekonk)More clinics in Bedford
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