Primary Care in Bedford, TX | Baylor Scott & White Health
Primary Care • Bedford, TX
Ratings by platform
- Better Business Bureau (BBB): 1.44/5 stars
- Trustpilot: 2.5/5 stars (7 reviews)
- Birdeye: 4.9/5 stars (38 reviews)
What patients say
Patients praise
- Professional and pleasant medical providers
- Positive experiences with specific doctors
- Convenient range of services and locations available in the area
Common complaints
- Difficulties with billing and insurance coding for routine vs. diagnostic services
- Communication issues, including failure to return phone calls
- Long wait times for appointments and reaching staff via phone
- Understaffing and lack of urgency in patient care
In patients' words
"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— Better Business Bureau (BBB)"My experience has been miserable. They are completely incapable of showing urgency for anything and are clearly understaffed when it comes to actual nurses..."
— RedditMore clinics in Bedford
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