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Bedford and Hurst Primary Care Doctors - Texas Health Resources

Primary CareBedford, TX

★★★★☆3.7/51,040 reviews across 6 platforms

Ratings by platform

  • Birdeye (Texas Health Family Care): 3.9 out of 5 (366 reviews)
  • Healthgrades (Dr. Juby Joseph): 4.9 out of 5 (70 reviews)
  • WebMD (Dr. David Stotts): 5.0 out of 5 (30 reviews)
  • WebMD (Dr. Kyley Roberts): 5.0 out of 5 (30 reviews)
  • Birdeye (Texas Health Internal Medicine): 3.1 out of 5 (9 reviews)
  • Rehab.com (Texas Health Harris Methodist HEB): 3.2 out of 5 (535 reviews)

What patients say

Patients praise

  • attentive and compassionate bedside manner of specific physicians
  • providers who take time to listen and answer questions thoroughly
  • high level of satisfaction with specific individual doctors
  • cleanliness of office facilities

Common complaints

  • billing and insurance processing issues
  • perceived lack of staff communication/listening to patient concerns
  • difficulties scheduling appointments or experiencing sudden cancellations
  • inconsistent quality of care across different hospital departments/visits

In patients' words

"He is the kindest, smartest, and best doctor I have been to in all of my 84 years. He never rushes me through the semiannual visits, and I am assured that I am in the best of care."

Patient review of Dr. Juby Joseph on Healthgrades

"Dr. Scotts took his time and answered all my issues. He never rushed thru our visit and I am very pleased that I have a doctor that truly is concerned about helping me stay healthy."

Patient review of Dr. David Stotts on WebMD

"They bill before procedures and before submitting to insurance. ... It took 6 months for them to bill me correctly after call after call."

Patient review of Texas Health Resources on PissedConsumer

"I called Monday and Crystal the receptionist accidentally took me off hold and said 'I hate this s*, I hate scheduling new patients' as I was trying to make an appt."

Patient review of Texas Health Internal Medicine on Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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