Kettering Health On-Demand Care
Urgent Care • Beavercreek, OH
Ratings by platform
- Google (via urgentcare.directory): 4.5/5 (1151 reviews)
- Solv (Kettering Urgent Care Beavercreek): 2.7/5 (average) (6 shared ratings)
What patients say
Patients praise
- Friendly, professional staff and compassionate bedside manner
- Efficient/clear check-in and generally minimal wait times in many reviews
- Clean facility and good explanations about care and education
- Adequate on-demand access for non-life-threatening issues (convenient alternative to ER)
Common complaints
- Long waits reported in some reviews (e.g., nearly 2 hours or over an hour to register/see provider)
- Administrative/operational issues such as online scheduling problems or check-in delays
- Some complaints about doctor availability/time spent before being seen; needs more staff/doctors
- Lower ratings on some platforms (notably Solv)
In patients' words
"“Very impressed by how easy and convenient this was! … We didn't have to wait at all … The woman who saw us was extremely helpful.”"
— localitybiz.com review excerpts"“Waited nearly 2hours but the care was excellent! Cindy was thorough and caring!”"
— loc8nearme.com (Most Recent Reviews)"“Very slow. I waited over an hour just to be registered. Then waited another hour in the room to be seen by the doctor.”"
— solvhealth.com patient review excerpt"“The doctor took almost an hour to even see …”"
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