Location Beaumont
Urgent Care • Beaumont, TX
Ratings by platform
- Yelp (Beaumont Hospital, Royal Oak): 2.2/5 stars (375 reviews)
- Yelp (Beaumont Hospital, Troy): 2.1/5 stars (185 reviews)
- Top Doctors (The Beaumont Hospital, Circle Health Group): 4.9/5 stars (232 verified reviews)
- iWantGreatCare (The Beaumont Hospital): 5/5 stars (general sentiment) (61 reviews)
What patients say
Patients praise
- Compassionate and dedicated nursing/clinical staff
- Effective surgical outcomes
- Professional and attentive specialist care (particularly at private facilities)
- Clean hospital facilities
Common complaints
- Long wait times in emergency departments
- Billing and insurance payment disputes
- Poor communication regarding treatment plans
- Understaffed departments leading to delays in patient assistance
- Unresolved formal complaints
In patients' words
"Patients were complimentary about the staff describing them as ‘very helpful’, ‘fantastic’’ and ‘lovely people’... Patients did outline that they had received the care they needed but ‘had to ask for help’ and ‘there were long waits for help to come’."
— HIQA Inspection Report (Beaumont Hospital, 2024)"The company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 38 complaints are resolved."
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