Beaufort Memorial Keyserling Cancer Center

Patients praise

• patients often report feeling well-supported by staff
• staff praised for empathy, care, and clear communication in many instances
• navigation and support services for patients with special needs are highly valued
• clinical care is sometimes described as competent and friendly

Common complaints

• concerns regarding communication and appointment scheduling
• reports of unprofessional behavior by some staff members
• complaints about administrative processes and follow-up care consistency