
Southwest Orthopedic Group, LLP
Orthopedic Surgery • Baytown, TX
Ratings by platform
- Official Practice Website (mysurgeon.com): 4.84/5 (1,746 reviews)
- Yelp: 2.5/5 (11 reviews)
What patients say
Patients praise
- many patients praise physicians for being thorough and knowledgeable
- some patients appreciate the bedside manner and patience of specific doctors like Dr. Illahi
- efficient office processes and professional interactions highlighted by satisfied patients
Common complaints
- reports of rude, unsympathetic, or unprofessional office staff
- complaints regarding workers' compensation cases and perceived lack of genuine care in those instances
- some patients feel rushed during appointments
- occasional mentions of administrative or communication issues, such as billing errors or difficulty communicating with staff
In patients' words
"Doctor is good, but overbooked. Office staff is incompetent - incapable of maintaining communication, makes numerous billing errors, fails to bill insurance and attempts to involve collectors."
— Yelp review"Dr. Omar Illahi was extremely thorough with his evaluation. He took his time to listen to my concerns. Asked me very valid questions. Answered my questions with a lot of patience. After taking his time he came up with a good plan of action. His office staff is very courteous and efficient."
— Practice website testimonial"Horrible service rushed in and out very unprofessional doctor just get you in to collect insurance payment"
— Practice website testimonialMore clinics in Baytown
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