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Southwest Orthopedic Group, LLP

Orthopedic Surgery • Baytown, TX

★★★★★4.8/51,757 reviews across 2 platforms

Ratings by platform

  • Official Practice Website (mysurgeon.com): 4.84/5 (1,746 reviews)
  • Yelp: 2.5/5 (11 reviews)

What patients say

Patients praise

  • many patients praise physicians for being thorough and knowledgeable
  • some patients appreciate the bedside manner and patience of specific doctors like Dr. Illahi
  • efficient office processes and professional interactions highlighted by satisfied patients

Common complaints

  • reports of rude, unsympathetic, or unprofessional office staff
  • complaints regarding workers' compensation cases and perceived lack of genuine care in those instances
  • some patients feel rushed during appointments
  • occasional mentions of administrative or communication issues, such as billing errors or difficulty communicating with staff

In patients' words

"Doctor is good, but overbooked. Office staff is incompetent - incapable of maintaining communication, makes numerous billing errors, fails to bill insurance and attempts to involve collectors."

— Yelp review

"Dr. Omar Illahi was extremely thorough with his evaluation. He took his time to listen to my concerns. Asked me very valid questions. Answered my questions with a lot of patience. After taking his time he came up with a good plan of action. His office staff is very courteous and efficient."

— Practice website testimonial

"Horrible service rushed in and out very unprofessional doctor just get you in to collect insurance payment"

— Practice website testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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