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Dr. Thomas E. Marshall in Baytown, TX

OphthalmologyBaytown, TX

★★★★☆4.1/546 reviews across 3 platforms

Ratings by platform

  • U.S. News & World Report: 4 out of 5 (30 ratings total)
  • Healthgrades: 4.5 out of 5 stars (13 reviews)
  • RateMDs: 2.8 out of 5 (3 reviews)

What patients say

Patients praise

  • Appreciation for surgical expertise and positive outcomes for cataract surgery
  • Friendly and helpful office staff
  • Ability to explain medical conditions well to some patients

Common complaints

  • Long wait times in the office
  • Concerns regarding communication and feeling rushed during appointments
  • Dissatisfaction with the thoroughness of medical evaluations

In patients' words

"I waited for over 2 hours to see this doctor and got about 7 minutes of his time. The office is packed with patients many with the same appointment time, hence the unacceptable wait time."

RateMDs

"Office staff very friendly and helpful. Dr. Marshall performed my cataract surgery and was well taken care of. Would highly recommend him."

RateMDs

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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