Ochsner Medical Center - Hancock
Internal Medicine • Bay Saint Louis, MS
Ratings by platform
- Facebook: 3 out of 5 (US News) / 85% patient recommendation rate (Medicare/US News) (34 reviews (Facebook))
What patients say
Patients praise
- Friendly, kind, and professional nursing staff noted by many patients
- Efficient and timely outpatient lab and appointment services for some users
- Appreciation for coordinated care and ease of scheduling via the Ochsner app
- Compassionate care during serious illnesses in the emergency department
Common complaints
- Long wait times in the emergency department
- Concerns regarding staff communication and attitude
- Mixed experiences with doctor interactions and thoroughness of exams
- Reports of facility cleanliness issues in some units
- Difficulty getting responses to formal complaints
In patients' words
"Sitting here for 3 hours with broken ribs. Keep telling them I can’t breathe well. Nothing. Guess you gotta die to get treatment."
— LocalityBiz review"I have started using Hancock Medical because of their association with Ochsner and the ease of using their app for scheduling, communication, etc. I keep going back because the staff is professional, efficient, and pleasant."
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