Battle Creek VA Medical Center
Palliative and Hospice Care • Battle Creek, MI
Ratings by platform
- Rehab.com: Approximately 3.6 to 3.9 out of 5 stars (aggregated across platforms like Rehab.com) (Approximately 183-187 reviews on third-party aggregate sites)
- VA SAIL (Strategic Analytics for Improvement and Learning): 3.5 out of 5 stars (SAIL quality rating) (N/A (system-wide VA rating))
- Apple Maps: 96% (positive rating) (24 ratings)
What patients say
Patients praise
- Some veterans report positive experiences with the care provided once seen
- High trust score (93.4%) reported in internal VA metrics for patient health care needs
- Facility staff sometimes described as friendly
Common complaints
- Difficulties scheduling appointments and long wait times for specialized care
- Frustration with the process for requesting community care
- Concerns regarding staff communication and provider attentiveness
- Challenges in switching healthcare providers
- Management and leadership criticisms
In patients' words
"Better off just going to the ER. Staff is friendly, but everything is buy the books, they do everything they can to refuse you community care, and scheduling is a nightmare."
— LocalityBiz Review"The VA has come a long way since 2005 when I got enrolled. This facility is superb. The services offering is top notch."
— Rehab.com Review"Patient advocate responses to an OIG questionnaire highlighted a common complaint about veterans wanting to change their healthcare providers."
— VA Office of Inspector General Report (Jan 2026)More clinics in Battle Creek
Battle Creek - WellNow Urgent Care
Patients praise: Professional and attentive medical staff (doctors and PAs) · Efficient online scheduling and check-in process.
Bronson Advanced Cardiac Healthcare - Battle Creek
Patients praise: Helpful staff · Patient satisfaction ratings for individual providers (e.g., 4.9/5 stars for Dr. Jonathon Blais).
Gynecology - Oaklawn Hospital
Patients praise: attentive, friendly, and professional staff · providers described as compassionate, thorough, and effective listeners.
Ophthalmologists & Eye Doctors in Battle Creek, MI
Patients praise: professional and kind bedside manner · clear, thorough explanations of conditions and test results.
Comparing your options?
Browse other clinics in Battle Creek, or filter by state and specialty to compare patient ratings.