Beacon Kalamazoo Health Park Battle Creek
Diagnostic Imaging • Battle Creek, MI
Ratings by platform
- Beacon Kalamazoo (formerly Borgess Hospital) on Birdeye: 1.9 out of 5 stars (aggregate) (33 reviews)
- Beacon Kalamazoo Heart Institute on Birdeye: 3 out of 5 stars (2 reviews)
What patients say
Patients praise
- Patients have reported positive experiences with primary care and specialized hospital staffing, including food service and nurses
- Some patients have praised the care received from specific physicians
Common complaints
- Employee concerns regarding insurance coverage changes following the acquisition of Ascension Borgess by Beacon Health System
- Reported difficulty for caregivers and retirees to access preferred providers without incurring extra costs
In patients' words
"Stayed on the 4th floor with excellent staffing from the food servers to the RN nurses and whole kit & kaboodle. Especially the doctors! I thank God for the doctors and nurses staff."
— Patient review of Beacon Kalamazoo (formerly Borgess)"Dr. Sood is one of my best doctors he explains everything clearly answers your questions before you can ask them. ... My one star is his staff and office. If you call in for a question plan to spend at least 25 plus minutes waiting for someone to answer the phone."
— Patient review of Beacon Kalamazoo Heart Institute"Ever since Beacon took over, our insurance benefits, medical, dental, mental health, it’s been increasingly harder to get care."
— Nurse's statement regarding insurance changes at Beacon KalamazooMore clinics in Battle Creek
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