Baton Rouge General Mid City Medicine Clinic Behavioral Health
Behavioral Health • Baton Rouge, LA
Ratings by platform
- Baton Rouge General Official Website: 4.8 out of 5 (based on 43 ratings) for specific behavioral health providers (43 ratings)
- PeptideIQ (Baton Rouge General Behavioral Wellness Center): 3.9 out of 5 (14 reviews)
- Healthgrades: 75% of patients would recommend the hospital
What patients say
Patients praise
- Many patients report feeling comfortable and heard by specific psychiatric providers
- Praise for professional, kind, and knowledgeable individual staff members (e.g., receptionists, nurses, and lab staff)
- Recognition of compassionate care within the behavioral health and outpatient services by some patients
- High hospital recommendation rates reported on some healthcare platforms
Common complaints
- Difficulty scheduling urgent or emergency mental health appointments, with reports of long wait times
- Concerns regarding unprofessional or dismissive conduct by certain front-desk, security, and medical staff
- Reports of lack of empathy or inattentive care in some behavioral health and emergency settings
- Frustrations with communication failures and long wait times in the emergency department
In patients' words
"I see Heather for my mental health. The fact that I called to make an emergency appointment and was told I had to wait a MONTH is disgusting... That's how regular patients are treated? Someone needs to do better with the schedules."
— Baton Rouge General Provider Reviews"At my appointment with Dr. Huckaby I feel comfortable, I don't feel rushed, I feel like what I have to say is important and heard, I am treated with respect, and all my questions are answered."
— Baton Rouge General Provider Reviews"The behavioral health unit is described as lacking empathy and treating patients like objects."
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