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Primary Care Associates, PC

Primary Care • Bartlesville, OK

★★☆☆☆1.5/53 reviews across 2 platforms

Ratings by platform

  • Google Reviews: 3.1/5
  • Yelp: 1/5 (3 reviews)

What patients say

Patients praise

  • Some patients report positive experiences with specific doctors and nursing staff
  • Appreciation for on-site lab convenience

Common complaints

  • Staff perceived as rude, disrespectful, or hostile
  • Difficulties with appointment scheduling and availability
  • Long wait times over the phone and in the office
  • Dissatisfaction with physician attentiveness or bedside manner
  • Issues with administrative processes, record-keeping, and communication

In patients' words

"I liked the doctor I had here (Ravclaw) but the staff are the so rude and disrespectful I chose to get a different doctor. I have never had a staff be more disrespectful to me."

— WebMD Review

"The front staff was amazing but the nurse, Cheryl, that came in to let me go on my way, was very rude and hostile. She treated me like a drug addict... Dr. Souter also acted like he was in a hurry! In the room for less than 5 minutes."

— Verview/Google Review

"Do not go to this office the lady that is over the front office is very rude to the people when you check in it is not a good place to go. And also they now only care about you giving them money..."

— Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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