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Ophthalmology - Berlin, University of Vermont Medical Center

OptometryBarre, VT

★★★★★4.8/524 reviews across 3 platforms

Ratings by platform

  • WebMD Care: 5.0/5.0 (17)
  • Healthgrades: 4.2/5.0 (5)
  • Healthgrades: 5.0/5.0 (2)
  • UVM Health Official Provider Page: N/A (Average rating not explicitly stated as a single number) (150)

What patients say

Patients praise

  • Physicians praised for professionalism and expertise
  • Clear, thorough explanations of conditions and procedures reported by many patients
  • Staff described as courteous and helpful
  • Many patients reported feeling heard and respected
  • Efficient care for urgent issues and emergency referrals

Common complaints

  • Some patients reported feeling dismissed or not listened to regarding their concerns
  • Concerns about wait times at appointments
  • Instances of inadequate explanations of conditions or treatments
  • Negative experiences with post-visit follow-up or care plans

In patients' words

"Very nice MD. Very knowledgeable and goes the extra miles for her patients. Very good staff they work like a cohesive team."

Healthgrades (Dr. Jessica McNally)

"I saw him for dry eye... he told me I had dry eye and there was nothing else he could do for me... I am still having problem, but will now see a qualified surgeon..."

Healthgrades (Dr. Jeffery Young)

"Dr. Young saw my husband as an emergency referral when shingles developed close to his eye. Dr Young fit us in right away... We are very impressed and grateful."

Vitals (Dr. Jeffery Young)

"Awesome doctor. She was truly patient, understanding, and kind. I was impressed how she calmly and efficiently was able to figure out what was causing my eye problem and to fix it with an in office procedure."

UVM Health Official Provider Page (Dr. Jessica McNally)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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