Baptist Health Family Medicine - Barbourville, KY
Gastroenterology • Barbourville, KY
Ratings by platform
- Baptist Health (location page): 4.91 out of 5 (175 ratings); 4.94 out of 5 (68 ratings) (175 ratings (and additional rating counts shown: 99 ratings, 68 ratings))
- Healthgrades (Dr. Paul Pedersen): 3.9 Star Rating (Based on 8 reviews (4 with a written review))
- Healthgrades (Dr. Richard Carter): 5.0 Star Rating (Based on 1 review)
- Birdeye (practice listing): No reviews shown (0 reviews) (0 reviews)
What patients say
Patients praise
- High overall ratings on Baptist Health’s location page
- Some patient feedback praising a particular physician (e.g., takes time/cares)
- At least one physician listing shows perfect recommendation/satisfaction (Dr. Richard Carter)
Common complaints
- Some low ratings and negative experiences reported on Healthgrades for a physician (Dr. Paul Pedersen) including issues such as scheduling, listening/communication, and staff/appointment experience
- Multiple complaints in a Birdeye listing describing difficulties getting appointments and other negative experiences
In patients' words
"“Absolutely lovely man, would recommend”"
— Healthgrades review excerpt for Dr. Paul Pedersen"“Good luck getting their office to do anything. And pray you never need anything faxed or copies of your records”"
— Healthgrades review excerpt for Dr. Paul Pedersen"“This might be the most ridiculous experience in healthcare I have experienced. They made it so hard to get an appointment.”"
— Birdeye page text for Baptist Health Medical Group Family Medicine (Barbourville, KY)"“They called me while I was out of town and said they could not set an appointment without having a copy of my insurance card.”"
— Birdeye page text for Baptist Health Medical Group Family Medicine (Barbourville, KY)More clinics in Barbourville
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