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Baptist Health Family Medicine

Gastroenterology • Barbourville, KY

★★★★★4.9/5175 reviews across 2 platforms

Ratings by platform

  • Baptist Health (location page): 4.91/5 (175 reviews)
  • Birdeye (practice listing)

What patients say

Patients praise

  • High overall ratings on Baptist Health’s location page
  • Some patient feedback praising a particular physician (e.g., takes time/cares)
  • At least one physician listing shows perfect recommendation/satisfaction (Dr. Richard Carter)

Common complaints

  • Some low ratings and negative experiences reported on Healthgrades for a physician (Dr. Paul Pedersen) including issues such as scheduling, listening/communication, and staff/appointment experience
  • Multiple complaints in a Birdeye listing describing difficulties getting appointments and other negative experiences

In patients' words

"“Absolutely lovely man, would recommend”"

— Healthgrades review excerpt for Dr. Paul Pedersen

"“Good luck getting their office to do anything. And pray you never need anything faxed or copies of your records”"

— Healthgrades review excerpt for Dr. Paul Pedersen

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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