Bangor
Physical Therapy • Bangor, ME
Ratings by platform
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (based on 1,053 surveys) (1,053 patient surveys)
- Momentary Labs (based on CMS HCAHPS): 2 out of 5 stars (based on 1,535 surveys) (1,535 patient surveys)
- Birdeye (Northern Light Health Center, Union St.): 3.2 out of 5 stars (20 reviews)
- Birdeye (Northern Light Women's Health): 2.7 out of 5 stars (34 reviews)
- Birdeye (EMMC Emergency Room) / Yelp (EMMC): 1.9 out of 5 stars (Approximately 146 reviews on Birdeye / 69 on Yelp)
What patients say
Patients praise
- Some patients report pleasant and competent individual interactions
- Clean facilities mentioned in some positive reviews
- St. Joseph Hospital generally holds higher patient satisfaction ratings than Northern Light Eastern Maine Medical Center
- Quick and efficient service in some specific non-emergency departments
Common complaints
- Long wait times in emergency rooms
- Issues with communication from staff and doctors
- Concerns regarding bedside manner and patient comfort
- Difficulties with scheduling and administrative processes
- Specific reports of inadequate care or medical errors
In patients' words
"I was on a stretcher in the hallway... I wasn’t offered water or food at all until the next morning."
— Patient review of EMMC Emergency Room"85% of patients would definitely recommend this hospital."
— Momentary Labs summary of St. Joseph Hospital patient satisfaction"This place, has the worst wait times I have ever experienced. The staff seems more concerned with filling up the wait room... over actually caring for their patients."
— Yelp review of Eastern Maine Medical Center"This is where I get my annual mammogram and I've always had a great experience... The technician is always pleasant and seems competent."
— Patient review of Northern Light Health Center, Union St.More clinics in Bangor
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