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County Physical Therapy

Physical Therapy • Bangor, ME

★★★☆☆2.8/52,588 reviews across 2 platforms

Ratings by platform

  • Momentary Labs (based on CMS HCAHPS): 4/5 (1,053 reviews)
  • Momentary Labs (based on CMS HCAHPS): 2/5 (1,535 reviews)

What patients say

Patients praise

  • Some patients report pleasant and competent individual interactions
  • Clean facilities mentioned in some positive reviews
  • St. Joseph Hospital generally holds higher patient satisfaction ratings than Northern Light Eastern Maine Medical Center
  • Quick and efficient service in some specific non-emergency departments

Common complaints

  • Long wait times in emergency rooms
  • Issues with communication from staff and doctors
  • Concerns regarding bedside manner and patient comfort
  • Difficulties with scheduling and administrative processes
  • Specific reports of inadequate care or medical errors

In patients' words

"I was on a stretcher in the hallway... I wasn’t offered water or food at all until the next morning."

— Patient review of EMMC Emergency Room

"85% of patients would definitely recommend this hospital."

— Momentary Labs summary of St. Joseph Hospital patient satisfaction

"This place, has the worst wait times I have ever experienced. The staff seems more concerned with filling up the wait room... over actually caring for their patients."

— Yelp review of Eastern Maine Medical Center

"This is where I get my annual mammogram and I've always had a great experience... The technician is always pleasant and seems competent."

— Patient review of Northern Light Health Center, Union St.

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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