Northern Light Family Medicine and Residency
Family Medicine • Bangor, ME
Ratings by platform
- Birdeye (aggregating Google reviews): 3.2/5 stars (20 reviews)
- BestProsInTown: Not explicitly stated (consensus mentioned) (51 reviews)
What patients say
Patients praise
- compassionate and supportive staff
- attentive and caring doctors who take time to listen
- efficient appointment scheduling for some patients
- welcoming environment and a strong sense of community
Common complaints
- reports of slow front office staff and poor customer service
- concerns regarding long hold times and lack of urgency
- some patients report feeling unheard by providers, particularly newer or student providers
- individual negative accounts regarding bedside manner, perceived bias, or clinical judgment errors
In patients' words
"While the doctors and nurses, especially Nurse Sasha, are praised, the front office staff can be slow and lack customer service skills. Patients face long hold times and a lack of urgency..."
— BestProsInTown"Ive been allotted a newer student provider, and i'm feeling very un-easy about not getting my needs met. I'm not feeling heard, and I'm having to go to walk in care to get my immediate needs met."
— Birdeye/Google ReviewsMore clinics in Bangor
Primary Care in Bangor, ME | Accepting New Patients
Patients praise: Doctors/patient-facing care described as thorough, attentive, and spending time with patients · Kind/compassionate bedside manner and clear explanations.
Primary Care
Patients praise: Patients report feeling listened to by several specific highly-rated providers · Staff often described as friendly and pleasant.
St. Joseph's Orthopedics
Patients praise: Thorough explanations and clear communication · Professional, personable, and caring demeanor of surgeons.
St. Joseph Neurosurgery
Patients praise: Physicians frequently praised for surgical expertise and positive clinical outcomes · Strong appreciation for clear, thorough explanations of conditions and surgical procedures.
Physical Therapy in Bangor, ME
Patients praise: Highly knowledgeable and compassionate staff · Effective, personalized treatment plans that restore mobility and reduce pain.
DownEast Orthopedics | Hand, Hip, Knee, Sports Injury & MRI ...
Patients praise: Thorough and clear communication regarding conditions and treatment options · Friendly, professional, and knowledgeable staff and providers.
Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.