Primary Care
Family Medicine • Bangor, ME
Ratings by platform
- Birdeye (Northern Light Health Center, Union St.): 3.2 out of 5 stars (20 reviews)
- Healthgrades (Husson Family Practice): 1.0 out of 5 stars (1 review)
- Healthgrades (Dr. Warren Shearer): 3.6 out of 5 stars (7 ratings)
- Healthgrades (Dr. Bryan Lundquist): 4.9 out of 5 stars (54 responses)
- Healthgrades (Dr. Chadwick Szylvian): 4.9 out of 5 stars (67 responses)
What patients say
Patients praise
- Patients report feeling listened to by several specific highly-rated providers
- Staff often described as friendly and pleasant
- Clean and accessible facilities
- Some providers praised for thorough communication, expertise, and empathy
Common complaints
- Difficulties with appointment scheduling and rescheduling
- Long wait times in office and for callbacks
- Administrative and billing errors
- Perceived lack of being heard or unmet clinical needs by some patients
- Occasional reports of unprofessional or insensitive behavior by specific providers
In patients' words
"I'm not feeling heard, and I'm having to go to walk in care to get my immediate needs met."
— Birdeye patient review"This office and providers are in total disarray in my opinion. I have read several reviews about this group who have had similar experiences."
— Healthgrades patient review"Dr. Lundquist listens, is positive, offers suggestions for assistance with my health concerns... I am happy to have him as my doctor."
— Healthgrades patient review"I find him to be a compassion doctor and one that I would recommend to others. The one thing that I really appreciate is that I am not made to feel rushed."
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