The Spine and Orthopedic Center
Spine Care • Bakersfield, CA
Ratings by platform
- Birdeye: 4.6/5 (69 reviews)
- Yelp (aggregate for multiple locations): 3.8/5 (106 reviews)
What patients say
Patients praise
- patients expressing appreciation for compassionate and helpful staff members
- positive feedback regarding the skill of specific surgeons, particularly Dr. Moelleken
- praise for professional and timely communication and scheduling efficiency
- patients reporting significant improvement in pain and stamina following treatment
Common complaints
- reports of poor bedside manner and feeling treated with disrespect by some providers
- concerns about lack of thoroughness in medical examinations, including not reviewing X-rays fully before procedures
- claims of rude or uncaring behavior by some staff and doctors
In patients' words
"The staff is very compassionate and explained things well. Dr. Moelleken has been a great doctor and understands my feelings and is very helpful toward them."
— Birdeye"Stay away, the docs are rude, lazy, uncaring, self centered arrogant buffoons. The staff is uninformed..."
— MapQuest"As a patient, I deserve to be treated with respect... maybe a kind bedside manner... not to mention a doctor who examines my X-ray completely before performing any procedures. This was one the WORST medical [experiences]."
— YelpMore clinics in Bakersfield
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Patients praise: Kind and empathetic bedside manner · Thorough in exams and communication.
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Patients praise: high number of positive ratings on company website and specific provider platforms · physicians praised for being professional, caring, thorough, and good listeners.
Farr Medical Group, Inc.
Patients praise: High patient satisfaction in ratings/feedback on third-party sites (e.g., 4.91 on Tebra) · Supportive/competent clinicians and staff frequently mentioned in reviews/testimonials.
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Patients praise: attentive and thorough care · providers who listen and take time to answer questions.
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Patients praise: Highly rated surgical outcomes and pain relief · Physicians described as knowledgeable, thorough, and attentive listeners.
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