Premier Eyecare Optometric Center
Optometry • Bakersfield, CA
Ratings by platform
- Yelp: 4.2/5 (79 reviews)
- Unilocal: 4.3/5 (15 reviews)
- My Vision Care (site reviews)
- BestProsInTown (35 reviews)
What patients say
Patients praise
- Friendly and helpful staff
- Quick service / appointments on time (in some reviews)
- Good selection of frames and lenses
- Doctors described as caring and professional
- Ability to handle urgent needs without an appointment (walk-in help described)
Common complaints
- Communication issues (e.g., not letting patients know glasses arrived)
- Billing/insurance or administrative problems reported
- Some staff interactions described as rude or untrained
- Customer service/management dispute over an incident (frames broken)
- Harassment via text message reported
In patients' words
"“The selection of frames are great! Staff is great and Husband had a pain in his eye and they seen right away.”"
— Yelp review (Premier Eyecare Optometric Center)"“This place has trouble providing eye care to our family. Since 2017 they have had a pattern of not letting us know when glasses came in.”"
— Yelp review (Premier Eyecare Optometric Center)"“Do not go here, they don’t have your insurance ready to go when you go in there, bad communication from them! And rude receptionist”"
— Unilocal review snippetMore clinics in Bakersfield
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