Internal Medicine | Kern Medical
Internal Medicine • Bakersfield, CA
Ratings by platform
- Yelp (overall Kern Medical): 2.2/5 stars (105 reviews)
- Healthgrades (hospital-wide): 58% patient recommendation rate
- U.S. News & World Report (Internal Medicine): Individual physician ratings generally high (e.g., 4-5/5) (Varies by provider)
What patients say
Patients praise
- Attentive care by specific individual physicians
- Positive bedside manner reported for some providers
- Efficient emergency response in select instances
Common complaints
- Long wait times in emergency/intake areas
- Concerns regarding facility cleanliness and noise levels
- Communication failures by doctors and nursing staff
- Delayed response time when assistance is requested
In patients' words
"I love Dr Chen’s bedside manner. He was kind, professional, and took time to explain things where I could understand what was going on with me."
— Healthgrades patient review"My daughter had an accident and I had to rush her to the ER upon arrival the intake nurse stopped what he was doing grabbed a wheelchair and took us to the back immediately."
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