Kern Endocrine Center
Endocrinology • Bakersfield, CA
Ratings by platform
- Yelp/MapQuest: 1.8 to 2.0 out of 5 stars (Yelp/MapQuest) (Approximately 17-22 reviews across these platforms)
- Vitals: 3.9 out of 5 stars (17 reviews (specifically for Dr. Duggal))
- Healthgrades: 4.9 out of 5 stars (32 reviews (specifically for Jennifer Johnson))
What patients say
Patients praise
- Patients generally appreciate the clinical care provided by the doctors and nurse practitioners
- Providers are described as knowledgeable, kind, and attentive listeners
- Specific providers like Dr. Duggal, Dr. Singh, and Jennifer Johnson receive personal praise for their bedside manner
Common complaints
- Significant difficulty reaching the office by phone
- Long hold times and frequent call disconnections
- Disorganization in the front office staff
- Issues with timely prescription refills and pharmacy communication
- Scheduling errors and overbooking appointments
In patients' words
"Dr. Duggal is great. But the office staff is a mess! They consistently neglect refilling my Prolia... I absolutely LOVE Dr. Duggal! She treats you not only as a patient but like a friend!"
— Patient reviews on Yelp/MapQuest"Dr. Singh has been managing my thyroid. He has impeccable bedside manner, he has never once rushed me and will answer every question I ask."
— Patient review on BusinessYabMore clinics in Bakersfield
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