Accelerated Urgent Care: Family Urgent Care Near Me
Emergency Care • Bakersfield, CA
Ratings by platform
- Google/Birdeye aggregators: 4.5/5 (approx. 1,000+ reviews across some locations) (1,000+ total aggregated reviews)
- Solv: 2.3/5 (7 reviews)
- Yelp: Range of 2.2-2.5/5 across multiple business entries (100+ per entry)
What patients say
Patients praise
- Convenient online appointment scheduling
- Extended operating hours including late night availability
- Clean and modern facilities
- Some reports of professional, caring, and efficient staff interactions
- Accessible locations for routine urgent care needs
Common complaints
- Issues with billing practices, including unexpected charges and payment policies
- Long and frustrating wait times despite appointment scheduling
- Staff perceived as rude or dismissive
- Complaints regarding unresponsiveness to billing or administrative concerns
- Perceived lack of thorough patient care or attention from providers
In patients' words
"Worst experience ever! The people are incredibly rude, they just want to move people through like cattle. If you ask a question they treat you like a criminal!!!"
— Solv user review"Horrible business and the worst healthcare providers Ive dealt with in the modern age. This place just cares about your credit card and NOTHING else regarding patient treatment, pain etc."
— BBB user review"Office staff is always quick and caring. Easy to make appointments online. I have never had such good service from staff than here! Highly recommend!"
— Yelp user reviewMore clinics in Bakersfield
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Patients praise: High patient satisfaction in ratings/feedback on third-party sites (e.g., 4.91 on Tebra) · Supportive/competent clinicians and staff frequently mentioned in reviews/testimonials.
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Patients praise: attentive and thorough care · providers who listen and take time to answer questions.
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