Adventist Health
Cancer Care • Bakersfield, CA
Ratings by platform
- Birdeye: 4.8/5 (756 reviews)
- Healthgrades/SeniorHealthDatabase: 67% recommend
- U.S. News & World Report: 2/5
What patients say
Patients praise
- Compassionate and attentive care from oncology specialists and nursing staff specifically within the AIS Cancer Center
- Positive patient reports of efficient, organized, and clean facilities within the cancer center compared to other local options
- Effective communication and accessibility of oncologists during treatment journeys
- Successful clinical outcomes and grateful testimonials from cancer survivors regarding their care teams
Common complaints
- Concerns regarding staff responsiveness and attitude, particularly at the front desk and nursing levels
- Reports of miscommunication and delays in care coordination
- Some negative feedback regarding cleanliness and general facility environment in the broader hospital context
- Mixed experiences with emergency and inpatient care outside of the dedicated cancer center unit
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Patients praise: High patient satisfaction in ratings/feedback on third-party sites (e.g., 4.91 on Tebra) · Supportive/competent clinicians and staff frequently mentioned in reviews/testimonials.
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Patients praise: attentive and thorough care · providers who listen and take time to answer questions.
Adventist Health
Patients praise: Highly rated surgical outcomes and pain relief · Physicians described as knowledgeable, thorough, and attentive listeners.
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