Bakersfield Behavioral Healthcare Hospital
Behavioral Health • Bakersfield, CA
Ratings by platform
- TherapyDB (192 reviews)
- Rehab.com: 2.22/5 (196 reviews)
- Recovery.com (194 reviews)
What patients say
Patients praise
- Compassionate, professional mental health staff and feeling safe/understood
- Helpful groups/programs and supportive therapists/mental health workers
- Perceived strengths in prompt admissions and crisis support
Common complaints
- Poor communication and discharge coordination
- Concerns about cleanliness/unsanitary conditions and inadequate hygiene
- Medication errors and not receiving prescribed meds
- Staffing/understaffing, turnover, and unprofessional conduct (including workplace safety concerns)
In patients' words
"“Many appreciate BBHH's prompt admissions and the professionalism of its mental health staff... Some reviewers note communication challenges and discharge coordination as areas for improvement.”"
— startyourrecovery.org facility review summary"“This place is filthy... Never send your loved one here... This place has caused extreme PTSD in only a 4 day stay.”"
— rehab.com review excerpt"“Day 3... I still haven't heard from the doctor... [and] [my daughter] was not being given her regular medications... This place seems awful.”"
— sagemenu.com review excerpt"“I want to say my stay here was extremely helpful and beneficial... actually caring about me.”"
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