Family Medicine in West Babylon, NY - ProviderMatch
Primary Care • Babylon, NY
Ratings by platform
- Birdeye (for NYU Winthrop West Babylon Family Medicine Associates): 2.8/5 (32 reviews)
- Healthgrades (Dr. Jodi Scherpirro): 4.9/5 (9 reviews)
- WebMD (Dr. Jeffrey Nakhjavan): 4.5/5 (71 ratings, 15 reviews)
What patients say
Patients praise
- Doctors are often praised for being thorough, compassionate, and attentive listeners
- Efficient appointment scheduling mentioned by some patients
- Some offices described as personal and comfortable experiences
- High trust in provider decision-making reported by long-term patients
Common complaints
- Difficulty with front desk and administrative staff professionalism
- Challenges with billing department responsiveness
- Reports of rigid office policies regarding appointments and walk-ins
- Inconsistent experience with PAs and support staff
In patients' words
"Unfortunately front desk is not an useful resource. They are not kind and they don’t make you feel welcome either."
— LocalityBiz review"Dr. Brenda Martin is absolutely wonderful, I was really nervous about the visit and she calmed me down, she carefully explained everything she was doing so that I wouldn’t feel anxious."
— Birdeye review"I had been to this office a few times, I didn't see the MD I saw 2 different PA's over the span of about 6 months. They seemed new and inexperienced, it felt like amateur hour."
— WebMD review"He is very compassionate and knowledgeable. I trust his opinion and I know he wouldn't send me to a doctor that he wouldn't send his own family to."
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