Babylon Medical Practice
Internal Medicine • Babylon, NY
Ratings by platform
- Leafly: 1.0/5.0 (1)
- Trustpilot (Babylon Health): 1.5/5.0 (151)
What patients say
Patients praise
- High quality of care and thoroughness of specific doctors (Babylon Medical Practice)
- Convenience and speed of digital consultations (Babylon Health) for minor issues
- Professional and friendly staff (Babylon Medical Practice)
- Accessibility of care via app/remote tools for patients with flexible needs (Babylon Health)
Common complaints
- Long wait times for appointments and at the office
- Difficulty accessing GP services or seeing a doctor face-to-face
- Lack of consistency in seeing the same provider (Babylon Health)
- Issues with administrative tasks such as prescription fulfillment and referrals (Babylon Health)
- Frustration with digital booking systems and triage processes (Babylon Health)
In patients' words
"Dr. Hertz and his entire staff are absolutely wonderful. I have been going here for well over 35 years. I feel that they genuinely care for me and the rest of their patients. They listen to you, follow up, and make sure you are truly cared for in you needs."
— LocalityBiz (Babylon Medical Practice)"Waiting time is 40-70 minutes after appointment time. They do not respect your time at all."
— Leafly (Babylon Medical Practice)"Since EMed took over Babylon the service has become terrible. No available appointments, they don't send prescriptions to pharmacies, help service is only available during working hours... Just dreadful."
— Trustpilot (Babylon Health)More clinics in Babylon
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