Arizona Arthritis & Rheumatology Associates, P.C.
Rheumatology • Avondale, AZ
Ratings by platform
- Birdeye: 4.6/5 stars (895 reviews (aggregate))
- Yelp: 1.9/5 stars (292 reviews (aggregate))
What patients say
Patients praise
- Some patients report compassionate and patient care from specific providers and staff
- High clinical quality ratings based on MIPS scores (99.2/100)
- Appreciation for knowledgeable and patient-oriented front desk staff in certain locations
Common complaints
- Difficulty scheduling appointments and long wait times
- Reports of rude or unprofessional staff behavior
- Perceived lack of compassion or ineffective communication from some providers
- Frustrations with pre-authorization and administrative processes
In patients' words
"The more she spoke the more my anxiety about my disease and my future subsided. She examined me, assured me that she could help me and took the time to explain what medication could do for me and reviewed all of the treatment options available."
— Patient review on Birdeye"This office is ridiculously inefficient. Trying to get an appointment for over a month. They keep saying they are waiting for a pre-authorization. The prior auth was approved, yet between Melanie, Sam, Ashley, another Ashley, and Marla, no one seems to be able to figure out how to make a..."
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