Avondale, AZ - Copper Springs
Addiction Treatment • Avondale, AZ
Ratings by platform
- Yelp: 1.9 out of 5 stars (59 reviews)
- SoberList.org: 2.8 out of 5 stars (varying sources)
- ReviewTec: 5.0 average rating (31 reviews)
What patients say
Patients praise
- Clean and well-maintained facility grounds and environment
- Specific mentions of helpful and professional individual staff members or psychiatrists
- Some patients reported a successful, educational, and positive treatment experience
- Perceived calm atmosphere on certain units
Common complaints
- Difficult and frustrating admission/intake process with long wait times
- Reports of unprofessional or rude staff behavior
- Concerns regarding patient safety and reports of drugs being present in the facility
- Allegations of involuntary holds, threats of court-ordered commitment, and disputes over voluntary discharge status
- Complaints about billing practices and insurance disputes
- Claims of inadequate communication with families and lack of individualized care
In patients' words
"My adult child had a terrible experience... It was brought to a staff members attention and was told they thought they had this problem rectified. My child had a Vivitrol injection... Had she not had this she would have bought and used while in an inpatient program."
— National Rehab Directory"Absolutely love this place and the staff. They were incredibly organized and attentive. Everything was structured soundly and securely. They got me on a great meds regiment and I feel absolutely incredible now."
— LocalityBiz"I highly recommend NOT going to this place and not taking your family. From the start, staff is completely unprofessional and rude."
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