Urology Specialists of Austin - Austin Urologists for Men and ...
Urology • Austin, TX
Ratings by platform
- Birdeye (Lakeline location): 4.9/5 stars (1,535 reviews)
- Trustindex: 4.7/5 stars (N/A)
- Yahoo Local: 2.5/5 stars (3 reviews)
What patients say
Patients praise
- High praise for clinical expertise and doctor care
- Friendly and helpful front desk staff at specific locations
- Efficiency in handling appointments and logistics at some clinics
- Effective treatment outcomes for specialized urological issues
Common complaints
- Difficulties with call centers and phone staff responsiveness
- Challenges with scheduling and timely appointments
- Concerns regarding communication with nurses and office staff
- Instances of perceived medical mismanagement or missed diagnoses
- Specific reports of bedside manner issues for certain providers
In patients' words
"The doctors are AWESOME!!! But the phone staff can definitely use help. It's hard ever getting through to schedule appointment."
— Trustindex.io"The 4.9 stars is extremely high for a doctor's office, and also very well deserved... Every person in this office is having a great day and loves their job."
— Localitybiz (referencing Lakeline office)More clinics in Austin
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