Locations
Urology • Austin, TX
Ratings by platform
- Austin Oaks Hospital (Birdeye): 3.0 stars (506 reviews)
- The Austin Diagnostic Clinic: Circle C (Birdeye): 3.6 stars (358 reviews)
- Austin Retina Associates - Central (Birdeye): 4.8 stars (2,610 reviews)
- Revelus Dermatology (Birdeye): 4.8 stars (2,674 reviews)
- Epiphany Dermatology (Birdeye): 4.9 stars (180 reviews)
- Central Austin Dermatology & Aesthetics- Anderson Lane (Yelp): 4.1/5 (46 reviews)
- Spicewood Dermatology (Birdeye): 3.9 stars (123 reviews)
- Snyder Dermatology (Yelp): 3.6/5 (114 reviews)
What patients say
Patients praise
- Often described as professional, attentive, thorough, and/or friendly (e.g., retina and dermatology practices)
- Care experiences sometimes described as organized and easy (e.g., appointment/check-in)
Common complaints
- Reported communication/booking issues and long hold times for appointments
- Concerns about staffing attentiveness/safety and unprofessional conduct at some facilities
- Billing/insurance and failure to notify patients leading to collections-related complaints (BBB)
In patients' words
"“trying to book an appointment for my sick child ... has been a nightmare!... I am currently on hold (I have been on hold for more than 30 mins)” (The Austin Diagnostic Clinic: Circle C)"
— Birdeye review excerpt (Austin Diagnostic Clinic: Circle C)"“I had to call the next day to get a staff member to read the notes and give me my diagnosis.” (Austin Retina Associates - Central)"
— Birdeye review excerpt (Austin Retina Associates - Central)"“I would give zero stars if I could... I would not recommend this location based on the care and communication I experienced.” (Austin Oaks Hospital)"
— Birdeye review excerpt (Austin Oaks Hospital)"“Today I received a collection call... I have never heard from this group prior or received any bills...” (Austin Anesthesiology Group BBB complaints)"
— BBB complaint excerpt (Austin Anesthesiology Group)More clinics in Austin
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