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Orthopedics (Bones) in Austin - Mayo Clinic Health System

Orthopedics & Orthopedic SurgeryAustin, MN

★★★☆☆3.0/50 reviews across 1 platforms

Ratings by platform

  • U.S. News & World Report (Patient Experience Score): 3 out of 5 (Not explicitly stated total count)
  • WebMD: Not applicable/too few ratings (1)
  • Facebook: 20% recommend (5)

What patients say

Patients praise

  • Highly rated, compassionate, and skilled orthopedic surgical team, particularly Dr. Michael T. Eckstrom
  • Positive outcomes for joint replacement surgeries (hip and knee)
  • Clear communication and patient-centered care approach reported in testimonials

Common complaints

  • Limited public feedback available online
  • Isolated, highly critical anecdotal review regarding non-clinical patient experience

In patients' words

"My husband and I were impressed by Dr. Eckstrom... He's down-to-earth and easy to chat with. He and his whole team were so kind and so thoughtful. They are incredibly compassionate people."

Patient testimonial via Mayo Clinic News Network/Hometown Health

"I was not viewed as just another surgical case, but was cared for as a whole."

Patient testimonial via Mayo Clinic News Network

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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