Gastroenterology | St. David's HealthCare
Gastroenterology • Austin, TX
Ratings by platform
- Wheree (Austin Gastroenterology at St. David's Plaza): 8.6/10 (Wheree) (not explicitly stated)
- Yelp (Austin Gastroenterology): 2.5/5 (Yelp) (189 reviews)
- Medical News Today/Healthgrades (Dr. Binh Pham): 4.6/5 (Medical News Today/Healthgrades) (80 reviews)
- WebMD (Dr. David Kim): 5.0/5 (WebMD) (26 reviews)
What patients say
Patients praise
- frequent praise for professional, knowledgeable, and attentive medical staff and providers
- many patients report feeling well-cared for and having procedures like colonoscopies described as comfortable or smooth
- appreciation for thorough explanations of conditions and clear communication regarding procedures
- clean, organized, and welcoming office environments
- efficient and friendly front desk and administrative support staff reported at some locations
Common complaints
- reports of perceived arrogance or condescending bedside manner among some physicians
- difficulty in scheduling appointments in certain instances
- perceived lack of interest in addressing specific patient symptoms or diagnostic concerns
- occasional reports of long wait times
- frustration regarding billing or administrative procedures
In patients' words
"I read reviews on him before and I shrugged them off thinking it'd be fine, but he is the most arrogant and rude doctor I've ever come into contact with... He dismisses your issues."
— Healthgrades (Dr. Pradeep Kumar)"Dr. David Kim is very professional. He listens to your concerns and addresses them."
— WebMD (Dr. David Kim)"Dr. Frachtmann truly cares and will go down every avenue to find a resolution or protocol for your gastric issues. I never feel rushed."
— Healthgrades (Dr. Robert Frachtman)More clinics in Austin
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