Austin Gastroenterology | Top Gastroenterologists in Austin, TX
Gastroenterology • Austin, TX
Ratings by platform
- Yelp (Brand Page): 3.0/5.0 (567 total reviews)
- Birdeye (Aggregate): 4.7/5.0 (343 reviews)
What patients say
Patients praise
- Informative and kind staff/physicians
- Professional and thorough medical care
- Compassionate bedside manner reported by some patients
- High satisfaction with specific physicians (e.g., Dr. Godell, Julie Neighbors)
Common complaints
- Long wait times
- Difficulties with billing and administrative transparency
- Perceived impersonal service ("just a number")
- Issues with scheduling systems and communication technology
- Dissatisfaction with patient-doctor communication regarding specific concerns
In patients' words
"Basically a monopoly-and they run like a government office. Long wait times, you're just a number, rude staff, antiquated technology."
— Yelp Review"This doctor's office is very dishonest with the cost of the procedure and patient responsibility. Had a procedure done with them at the beginning of March had to pay almost $3,000 up front and they made it seem like that was my cost."
— Yelp Review"I cannot recommend Julie Neighbors enough. She is always friendly, thorough, and willing to discuss my condition at length. She shows a genuine concern for my well-being, which I greatly appreciate."
— Birdeye Review (Google)More clinics in Austin
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