Northwestern Medicine Immediate Care Aurora
Walk-In Clinic • Aurora, IL
Ratings by platform
- Yelp/Yahoo Local: Approximately 2.0-2.1/5 stars (13 reviews)
- UrgentCareMap: 3.2/5 stars (111 reviews)
What patients say
Patients praise
- Efficient and professional clinical care from doctors and nursing staff
- Positive experiences with specific diagnostic services like X-rays and phlebotomy/lab work
- Facility is convenient and generally effective for urgent, minor medical needs
- Some patients report recent improvements in their experience compared to past years
Common complaints
- Long wait times and potential for services to be unavailable despite appointment reservations
- Perceived lack of clear communication regarding service availability (e.g., lab closures)
- Customer service concerns at the reception desk
- Frustration with administrative processes and patient flow management
In patients' words
"I've been here about 6 times. Every time I receive excellent, top-notch doctor care and friendly admitting people."
— Yahoo Local Review (2020)"Dr. K. Ritter was amazing. She provided direct, fast care and was very informative."
— Loc8NearMe Review (2025)"Thanks for the utter waste of time today. Line of people for lab work. Had an appointment. Doors opened right at 7:30 where the line of people filed in. Then we were told the lab was closed..."
— Yahoo Local Review (2024)More clinics in Aurora
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