Primary Care | Aurora, IL - Advocate Health Care
Primary Care • Aurora, IL
Ratings by platform
- Yelp: 2.4 out of 5 stars (14 reviews)
- Chicago Consumers' Checkbook: N/A (Ratings focus on specific service metrics) (18 ratings)
- Comparably: 2.8 out of 5 stars (Broad brand-level reviews)
What patients say
Patients praise
- professional and polite staff in some instances
- efficient and timely service reported by some patients
- helpful care for urgent health issues
- modern and well-maintained facilities
Common complaints
- long wait times for appointments
- billing confusion and lack of insurance transparency
- perceived lack of empathy or poor bedside manner from some providers
- dismissiveness regarding health concerns or test results
- automatic charges for missed appointments without cancellation
In patients' words
"I scheduled a physical... Dr. Bajwa was extremely discouraging of my request, and even refused to interpret the results for me when they became available. She created an environment where I didn't feel comfortable to voice my concerns."
— LocalityBiz (Advocate Medical Group Primary Care review)"It was not [covered], so make sure you check with your insurance company before agreeing to ANY medical visit. You'll need the "code" to give to your insurance company, so good luck obtaining that from Advocate beforehand."
— Yelp (Advocate Health Care review)"The doctors were extremely polite and very professional and being there it was very calming would definitely recommend it."
— Chicago Consumers' Checkbook (Immediate Care Center review)More clinics in Aurora
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