Occupational Health Services | Aurora Health Care
Occupational Medicine • Aurora, IL
Ratings by platform
- Birdeye (Aurora Occupational Health, New Berlin): 2.5 out of 5 stars (2 reviews)
- Yelp (Aurora Health Care aggregate): 2.8 out of 5 stars (383 reviews across 358 locations)
- Momentary (Aurora St. Luke's Medical Center/CMS HCAHPS): 3 out of 5 stars (2,060 surveys)
What patients say
Patients praise
- Some patients reported professional and helpful care from specific providers for services like travel medicine and vaccinations
- Instances of friendly staff interaction and manageable wait times at certain locations
Common complaints
- Long wait times for appointments and walk-in services
- Dissatisfaction with staff communication and professionalism
- Concerns regarding billing practices, insurance coding, and transparency in costs
- Perceived inadequate patient care or dismissive attitudes from medical staff
- Difficulties navigating administrative processes, such as appointment scheduling and record access
In patients' words
"Sent me back to work despite having severe symptoms of my injury. The silly man just wouldn't listen to me."
— Birdeye review of Aurora Occupational Health"They were up-front about their costs (they do not bill insurance, but you can submit claims yourself... and made solid recommendations."
— LocalityBiz review of Aurora Occupational Health"Wait time is horrible got here at 220 for a drug test it's now 415 and still waiting to be seen!"
— Yelp review of Aurora Occupational Health ServicesMore clinics in Aurora
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