VNA Health Care – Aurora – Indian Ave
OB-GYN / Women’s Health • Aurora, IL
Ratings by platform
- Yelp (for Indian Ave location): 3.5/5 (3 (on Yelp))
- Yelp (Brand-wide): 2.1/5 (165 (total for VNA Health Care brand))
- Nutrifinder: 2.1/5 (9 (for WIC Program))
What patients say
Patients praise
- Friendly, professional, and compassionate nursing and medical staff
- Helpful patient representatives and support staff
- Efficient care for specific services like vaccinations or simple procedures
- Commitment to patient education and providing affordable, accessible care
Common complaints
- Long and excessive wait times
- Poor customer service and unhelpful front desk/registration staff
- Difficulties with appointment scheduling, including frequent cancellations by providers
- Lack of communication regarding fees and billing issues
- Negative experiences with medical staff professionalism and follow-up care
- Cleanliness concerns in facilities like bathrooms
In patients' words
"The worst customer service ever. One of the receptionist has an eye problem, continues to rolls her eyes at..."
— Yelp user review"Ridiculous waiting periods. I was left waiting 55 minutes past my appointment time. They wanted to do blood work. Sent me back to the waiting room. Told me the lab would call me in five minutes. Thirty minutes later I inquired. They never called me..."
— FindRehabCenters user review"First-class service and very good, cordial and friendly education. very nice, patient and passionate. all staff are very friendly and fantastic with care."
— VNA Health Care website testimonialMore clinics in Aurora
Urgent Care Near Me in Aurora
Patients praise: Friendly and professional staff · Efficient and fast service in many cases.
Total Health Dental: Dentist Aurora IL - Cosmetic Dentistry
Patients praise: Friendly, kind, and patient staff · Clean and modern facility.
Primary Care Doctors Near Me in Aurora, IL
Patients praise: physicians described as attentive, excellent listeners, and compassionate · providers who take time to explain treatment options and address concerns without rushing.
Primary Care | Aurora, IL
Patients praise: Highly attentive and compassionate listening skills · Effective and thorough communication regarding treatment plans.
Total Wellness Center: Chiropractic & Wellness Care in Aurora
Patients praise: Praise for the attentive and friendly office staff · Clean and well-maintained office environment.
Southeast Family Chiropractic: Chiropractor in Aurora, CO
Patients praise: Professional and friendly staff · Effective, gentle, and thorough chiropractic adjustments.
Comparing your options?
Browse other OB-GYN clinics, or filter by state and specialty to compare patient ratings.