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Urgent Care in Aurora, IL | Midwest Express Clinic logo

Urgent Care in Aurora, IL | Midwest Express Clinic

HospitalAurora, IL

★★★★★4.8/5676 reviews across 1 platforms

Ratings by platform

  • Birdeye / Solv Health: 4.8/5 (average) (676+ reviews (across platforms))

What patients say

Patients praise

  • Quick visit times
  • Friendly and helpful front desk staff
  • Excellent bedside manner from some providers
  • Kid-friendly environment

Common complaints

  • Billing and pricing concerns
  • Wait times and customer service issues
  • Concerns regarding cleanliness and facility maintenance
  • Inconsistent quality of care and misdiagnosis complaints

In patients' words

"Fantastic experience. Was in and out fast. The providers were excellent. The front desk staff was wonderful as well. Kid friendly."

Midwest Express Clinic Official Website

"I don’t think I’ve ever been to a dirtier Midwest express clinic let alone a health facility... I was extremely shocked and never have I ever seen a health facility look the way this one did."

Doctors.at Review

"Been sitting on hold for 20+ minutes trying to get answers. Scam artists. 3rd major billing issue."

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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